Ask Josh

Ask JoshWelcome to the Ask Josh area of the AutoPot USA website, here you can ask questions and have Josh reply with an answer!

Simply complete the question form below and submit your question to Josh. You'll then receive a reply on the website and via email!

Browse other questions and answers using the page numbers below. Note that the newest questions are shown at the top.

Please also check out our brochure, animations and potting up guide, as the answer to your question may be here:




Order ID #61 I ordered from you and paid for with Paypal transaction # 44N44272WE332313D on oct. 11th, 2014 to ship and it has been two weeks. The merchandise has not arrived. PLEASE ADVISE? AJMIII - Posted by Andrew Jake Mladinich III

Hi Andrew, Very sorry to hear this ..... Please contact Marcel at the US office and he will be able to resolve this straight away for you.... Josh...

Good news. It finally arrived. - Posted by Andrew Jake Mladinich III

Excellent news..... Any problems please let us know..... Josh....

Hi, I am making a new reservoir and bought some top hat grommets from you. Can you confirm the hole size require to best fit the 6 mm top hat grommet. It appears to be about 3/8 inch. thank you in advance - Posted by brent

Hi Brent.... Start off with a small drill bit to make a pilot hole and then in UK terms ..... Your final hole is 10mm.... If you go to google and search mm to inches.... There with be a tool to calculate the U.S. equivalent ..... Josh.... We will get this info added to the site .... Thanks for bringing it to our attention.... Much appreciated....

Josh can you call me Monday 1/05/15 at 831-334-7669 - Posted by Michael

will do - cheers - josh

Hello Josh, I am very interested in your AutoPot aeroponics trials. Is there more information available to read? What information can you share? When will you have aeroponic systems available? Thank you, John - Posted by John

Hi John. We are still trialling the system - look out for our newsletters for latest heads up - josh

I was wondering what the difference is if I place hold face down or gold face up. I see in the manual you can do both? I have just planted face down, any reason to change? - Posted by Steve

gold face down in pot s correct - gold face up in tray - Happy Christmas ! Josh

Do you guys know where i could get Biotabs in north america? Thanks! - Posted by Jon Osborne

Unfortunately it is not on the market yet in America - hopefully next year - Happy Christmas - Josh

I have had poor results using various fertilizers obtained from my local grow shop on tomatoes. Eggplants have done ok. The plants seem to become over-fertilized at relatively low ECs. I would order the your proprietary blend but the shipping from the UK for liquid would be quite high. Is there something available in the USA that you guys recommend for vegetables such as tomatoes, eggplants, peppers? - Posted by Jeff D.

Hi Jeff. Unfortunately we can't ship over our nutrients to the US for various reasons. We would recommend to take a very simple nutrients line such as GH Flora line - just a 3 part nutrient - stay away from too many additives as they only clog lines and roots if overdone - if you plants get over fertilized that quick check you plain water first - looks to me you have well water not filtered as these are the typical symptoms of over fertilizing even with low ECs - please keep me posted - Josh

HI, I just set up a new autopot I ordered online. I am having problem with the grommet leaking. It leaks from the actual hole, even though the grommet is completely pushed in and the piece that hooks to a hose is also completely pushed in. The leak is a slow drip that I cannot leave set up without it turning into a big puddle. Is there something I can do to waterproof this? It's unusable in this condition. Perhaps either the hole is cut wrong (although the grommet fits very snugly and is even difficult to push in) or the grommet is defective. What do you suggest I do? Looking for any input. Thank you, Patti - Posted by patti

Hi Patti. Do you have the filter in place inside the tank and did you push the filter back in to the hose from the inside ? Please advise - Josh

HI, I just set up a new autopot I ordered online. I am having problem with the grommet leaking. It leaks from the actual hole, even though the grommet is completely pushed in and the piece that hooks to a hose is also completely pushed in. The leak is a slow drip that I cannot leave set up without it turning into a big puddle. Is there something I can do to waterproof this? It's unusable in this condition. Perhaps either the hole is cut wrong (although the grommet fits very snugly and is even difficult to push in) or the grommet is defective. What do you suggest I do? Looking for any input. Thank you, Patti - Posted by patti

Hi Patti - did you push in the filter from the inside of the tank into the grommet and pipe ? This should solve the problem - please keep me posted or ring me on the number through the internet or email info@autopot-usa.com - Josh


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